Olcure – Shipping / Fulfillment Policy
Shipping / Fulfillment Policy
Olcure provides digital and coordination-based services, not physical products. This Fulfillment Policy explains how and when services are delivered.
Treatment Coordination
Teleconsultation Services
✓ Appointment confirmations are sent via email/SMS instantly after payment.
✓ Video consultations are delivered online at the scheduled time.
Delivery Timeframes
✓ Teleconsultation confirmation: Instant
✓ Medical report review: 24–72 hours
✓ Coordination services: Continuous updates until completion
Medical Travel & Coordination
✓ Coordination services begin within 24–48 hours of receiving required documents and payment.
✓ Hospital appointment confirmations and itinerary details are delivered digitally via email or WhatsApp.
No Physical Shipping
Olcure does not ship any physical goods. All services are delivered
digitally/electronically.
Service Completion
A service is considered fulfilled when
✓ The teleconsultation is completed, or
✓ The medical coordination tasks agreed upon have been delivered
Customer Support
For Fulfillment/Delivery queries
- +91 9667469266
- olcurehealth@gmail.com
- H.No. 72 G/F, Near Spa Hostel, NF Colony, Taimoor Nagar, New Delhi 110065, India
Get in Touch
Connect With Olcure
We are available 24/7.
No matter where you are, we’re here to guide you.
✔ Need a teleconsultation?
✔ Need a second opinion?
✔ Considering treatment abroad?
✔ Unsure which specialist to choose?
✔ Want a medical cost estimate?
Founder’s Message
“Olcure was created to give every patient access to clarity, confidence, and world-class care — whether through a screen or across borders.”
“We believe healthcare is a right, not a privilege. Thank you for trusting us with your journey toward healing and hope.”
Amir Siddiqui
Director & Founder
Olcure
